Latin America is not one installation environment. Door preparation, mains reliability, mobile connectivity, climate, preferred credentials, Spanish support and local servicing vary by segment and country. The OEM brief must define these before selecting a platform.
Why This Must Be Specified Opening by Opening
A project requirement is useful only when it identifies the opening, intended use, performance target, tested configuration and party responsible for approval. Generic catalogue language cannot resolve different risk zones, wall conditions, hardware sets or operating logic.
Project Specification Checklist
- Door fit: Collect material, thickness, handing, mortise, backset, spindle, strike and cable constraints from representative doors.
- User journey: Choose fingerprint, face, palm vein, PIN, card, app and mechanical backup for the actual segment.
- Power and network: Define battery alerts, emergency power, offline behaviour, Wi-Fi expectations and ownership of cloud services.
- Language and privacy: Approve Spanish user flows, manuals, packaging and the handling of biometric or access data.
- Service: Plan commissioning, diagnostics, replacement modules, spare parts, warranty boundaries and local technical support.
Evidence to Review Before Purchase
- Working sample on a representative door
- Reliability and climate test plan
- Approved Spanish release pack
- Spare-parts and after-sales matrix
Match every report to the exact product proposed. Check dimensions, opening direction, leaf and frame construction, hardware, seals, anchors and supporting wall. Record any difference and obtain formal acceptance before production.
Common Failure Modes
The most common failures are choosing a rating by habit, approving a certificate for another configuration, changing hardware after testing, ignoring the wall interface and leaving commissioning until handover. An opening schedule and evidence matrix expose these gaps while they can still be corrected.
What to Include in the RFQ
Send the destination, project type, door marks, quantities, finished openings, wall construction, required standards, hardware and access-control schedule, finishes, delivery stages and documentation list. This lets the supplier respond with a configuration rather than an unsupported headline claim.
Related WONLY Resources
FAQ
Is a supplier declaration enough? No. Request evidence that covers the proposed complete assembly and have it reviewed by the responsible designer and authority.
Can hardware be changed after approval? Only when the evidence or responsible authority permits the substitution. Treat every change as a configuration review.
